We try to prioritise each customer’s wants and needs first. Of course, properties are important – that’s why we deal in hundreds of transactions every year. But it’s the people behind the deals which matter.
Our focus on people also means that we realise that our team is the secret to our ongoing success. We’ve hand-selected the very best team, who are determined and passionate about being estate agents.
Our goal is to build long-lasting relationships with our clients so they will always use BPK Estate Agents. Our business is built on local knowledge, professionalism, honesty and energy. This attitude towards estate agency as watched us grow quickly and are now one off the market leaders in Carlisle. When we first opened in 2010, in a recession, we were welcomed by local people with open arms, we were described as a breath of fresh air. I’ll never forget the overwhelming support and goodwill from local residents and businesses, all keen to support a local company, brave enough to start an estate agency in a recession. The market was stagnant, overvaluing by other agents was rife, and withdrawal fees were high. We went from strength to strength in a period of uncertainty. Never fearful of thinking outside the box, our brand has been built on bold choices, with a determined attitude towards providing the best service possible.
‘ALL ESTATE AGENTS ARE THE SAME’
All estate agents are not the same. We all have the same tools at our disposal but how BPK use those tools truly sets us apart from the rest.